AI receptionist comparison

Revti vs Smith.ai.

Both answer calls around the clock, qualify leads, route calls and record what happened. Revti is built for service businesses that want one place for call handling, messages and follow-up. Smith.ai stands out when access to North America-based live agents is essential.

Reviewed 31 July 2026Official public sourcesPrices exclude VAT where stated

Side by side

What changes in practice.

Prices and inclusions can change. Verify the final quote and usage terms with each provider.

Starting plan

Revti.ai
£99 + VAT/month · 200 minutes
Smith.ai
$95/month · 50 calls

Different currencies and usage units make direct cost-per-call comparisons unreliable.

24/7 AI call answering

Revti.ai
Included
Smith.ai
Included

Live human backup

Revti.ai
Transfer to your team
Smith.ai
24/7 North American live-agent network

Appointment booking

Revti.ai
Built-in booking workflows and Google Calendar
Smith.ai
Calendar and workflow integrations

Call records

Revti.ai
Recordings, transcripts, reasons and lead scores
Smith.ai
Recordings, transcripts and summaries

Customer context

Revti.ai
Built-in customer profiles and call history
Smith.ai
Connected-system lookup and CRM automations

Phone number choices

Revti.ai
Dedicated Revti number, existing PBX or VoIP number through SIP, or verified outbound caller ID
Smith.ai
Call forwarding supported

Connected channels

Revti.ai
Voice, WhatsApp, SMS, web chat, Messenger and Instagram in one shared inbox
Smith.ai
Voice-first service with workflows and integrations

AI configuration

Revti.ai
Build and refine assistants, review calls and create automations through the Revti MCP connector
Smith.ai
Use Smith.ai configuration and documented integrations

Onboarding

Revti.ai
Self-serve plans; done-for-you Launch package
Smith.ai
White-glove onboarding included

Market coverage

Revti.ai
United States, Canada, United Kingdom, Australia, New Zealand and most Western Europe, plus custom provisioning for 150+ countries
Smith.ai
North American professional and service businesses

Revti fits best when…

  • Trades, clinics, property and appointment-led service businesses in supported markets
  • Teams that want a predictable monthly minute allowance
  • Owners who want setup, testing and integrations handled for them
  • Businesses that need calls, bookings, customers and SMS activity in one workspace
  • Teams that want voice, messaging, campaigns and automations in one connected front office

Smith.ai fits best when…

  • North American businesses that require live human escalation
  • Legal and professional-services teams with complex intake
  • Businesses that prefer per-call billing to minute bundles

A fair comparison

Where Smith.ai is strong

Smith.ai combines its AI receptionist with a 24/7 network of North America-based live agents, which is a meaningful advantage for sensitive or unusually complex calls.

Common questions

Before you decide.

Is Revti.ai a Smith.ai alternative outside the UK?
Yes. Revti supports service businesses in the United States, Canada, the United Kingdom, Australia, New Zealand and most Western European countries, with custom provisioning available for the rest of 150+ countries.
Does Revti include live receptionists like Smith.ai?
Revti is AI-first and can transfer callers to your own team. Smith.ai includes access to its North American live-agent network, so it may be a better fit if third-party human backup is essential.
Which has simpler pricing?
Revti publishes monthly plans by included call minutes. Smith.ai publishes plans by included calls. The more predictable model depends on whether your call length or your call count varies most.

Methodology

Check the sources.

We compare publicly documented plans and product capabilities. We do not use affiliate rankings. Features, availability and pricing can change after the review date.

See your calls handled.

Bring us your real call flow. We’ll show you how Revti answers, qualifies, books and briefs your team.

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